Privacy & Security

Last Updated: August 31, 2024

This Privacy Policy applies to information collected in connection with access to and use of picklejoyllc.com. By utilizing services provided by picklejoyllc.com, you consent to the practices described in this Privacy Policy.

Picklejoy ("we," "our," or "us") is committed to protecting the privacy of our customers and users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Sign up for an account
• Place an order
• Contact us for support or customer service
• Subscribe to our newsletter

The personal information we collect may include your name, email address, mailing address, phone number, and payment details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and provide customer support
• To improve our website, products, and services
• To communicate with you about promotions, updates, or offers (you can opt out at any time)
• To comply with legal requirements and prevent fraud

3. No Sale of Your Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is only shared with trusted third parties necessary for the operation of our business, such as payment processors and shipping services, who are required to keep your information confidential.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving promotional communications from us
• Request that we limit the use of your personal data

6. Information Collection

While visiting our website, you may make a purchase or use other services which will require us to collect information about you. This information may include:

• Your name, email address, mailing address, ZIP code, phone number, shopping preferences, pages visited, and a record of products purchased.
• Technical information about your computer or device, such as your IP address, operating system, browser, domain, and other technical information.

We may receive your information through order placements, gift receipt, account creation, email subscriptions, promotions, or surveys.

Providing information on picklejoyllc.com is voluntary. However, if you choose not to supply certain information, some features of our site may not be available, such as placing an order or receiving a promotion.

7. Using Information We Collect

We use the information provided to:

• Fulfill orders, process payments, and communicate with you about your order.
• Contract with service providers to manage order, payment, and shipment data.
• Conduct data analysis and email services.
• Enhance our records by matching personal information with public and private data sources.

8. Retention of Personal Data

We retain personal data for as long as necessary to provide our services to you or to comply with applicable legal or regulatory obligations.

9. Updating Your Information

If you would like to unsubscribe from our emails, update your email communication preferences by following the “Manage Preferences” or “Unsubscribe” link at the bottom of your email.

10. Rights for European Union Residents

As a European Union resident, you have the right to:

• Know if we are storing your personal information and request a copy of it.
• Update any incorrect or inaccurate personal information.
• Object to or restrict our use of your personal data.
• Request the deletion of your personal information.
• Lodge a complaint with a supervisory authority if you believe your data is not being processed legally.

We may ask you to verify your identity before responding to personal information requests.

11. Cookies

We use cookies to improve your browsing experience, maintain items in your shopping cart, and evaluate site usage. You may instruct your browser to refuse cookies, but doing so may limit certain features of our site.

12. Protecting the Privacy of Children

This website is not directed to anyone under the age of 16. We do not knowingly collect personal information from individuals under 16.

13. Links to Other Sites

This website may contain links to other sites. We are not responsible for the content or privacy practices of sites other than picklejoyllc.com.

14. California Privacy Rights

Under California Civil Code Section 1798.83, California residents may request information about personal data shared with third parties for marketing purposes in the preceding calendar year.

Under the California Consumer Privacy Act of 2018 (CCPA), California residents may exercise the following rights:

• Opt-out of the "sale" of personal information.
• Request the deletion of personal information, except for necessary transaction data.
• Request disclosure of collected, used, disclosed, and sold personal information.
• Request disclosure of data shared in the last 12 months (limited to two requests per year).

We will not discriminate against you for exercising your CCPA rights.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on our website and update the effective date at the top. Your continued use of our website following the posting of changes signifies your acceptance of those changes.

Thank you for your continued support of Picklejoy!